FREQUENTLY ASKED QUESTIONS
Where is Maker located?
Our store is located in tropical Port Douglas, Farn North Queensland, Australia. We are a brick and mortar store but can post orders all over Australia.
How do I place an online order?
As most of our products are handmade, once off items, it is difficult to run an online store. Instead, we take orders via Instagram/Facebook direct message, email or phone. Orders placed before noon will be sent the same day and larger items will be sent the following day.
Can I customise products?
Yes! Most of our products are customisable, please get in contact to arrange an item to suit you.
Does Maker offer local delivery?
Yes! We offer free local delivery. If you are wanting to order from afar, we'd be happy to help you organise the perfect gift and get it safely to their location.
Where are Maker's products sourced from?
Majority of our products are sourced locally from small, eco-friendly businesses. From there, if we can't source it locally, we stock products from other states around Australia ensuring that they are complying with our sustainable and ethical standards.
What are Maker's business hours?
Weekdays: 8am - 5pm